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| About Us |
| Our Committee |
| Our Team |
| Organisational Overview |
| Contact Us |
| Frequently Asked Questions |
GHA Offices - Homebush
Our Team
Gift & Homewares Australia (GHA) employs 23 staff, who work across all facets of the organisation including administration, policy direction, member services, publications, exhibitions, sales and marketing.
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Mark Baker, Exhibitions ManagerMark is the Association’s Exhibitions Manager responsible for the overall management of GHA’s three annual exhibitions and Home & Giving magazine. Mark’s experience includes 16 years with the Thomson Corporation including roles as Financial Controller of the group, with his final role being General Manager of their Exhibitions Division, Thomson World Trade Exhibitions. Mark was General Manager of event marketing and staging company Online Sports Marketing/Planet X for five years. Prior to joining GHA Mark was the Chief Executive of the Exhibition and Events Association of Australasia. Qualifications:
 Peter Carmody, Member Solutions ManagerPeter is the Association’s Member Solutions Manager and is involved in identifying and securing business opportunities and savings for GHA and its members. His role includes negotiating agreements, contracts, commissions and partnerships with suppliers. A marketing plan and series of key performance indicators are developed for these agreements and partnerships which are then marketed to our members. Qualifications: Advanced Management Certificate Association Experience: Three years experience at the Local Government Association.
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Mark Dowse, Member Services ManagerAs Member Services Manager, Mark oversees the needs of our members, from processing new applications through to representing GHA’s 4,000 members at industry meetings and forums. He works closely with our Business Development Manager to find and deliver valuable benefits for all GHA members and is responsible for the design and implementation of business development and education programs. Qualifications: Bachelor of Law Association Experience: Three years experience at the Australian Dental Industry Association.
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Bill Poole, Corporate Services ManagerBill is the Corporate Services Manager of GHA and is responsible for the finance, accounting and administration functions of the Association. Bill is a qualified Chartered Accountant and has considerable experience in financial and general management of organisations within FMCG and service industries. Qualifications: Chartered Accountant (FCA)
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Caitlin Hines, Personal Assistant to Chief ExecutiveCaitlin is Alby Taylor's personal assistant. She also is also the first point of contact for many people who contact the Association. She provides administrive support, undertakes general office duties and also assists with general enquires. Qualifications: Bachelor of Arts (Business Studies)
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Nerida Luland, Exhibitions Operations Manager Nerida is responsible for the operation and co-ordination of our trade fair services, and oversees the allocation of exhibition stands. She liaises with venues and contractors prior to and during the trade fairs. Nerida is located on-site and responsible for all operational aspects of our trade fairs.
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Stuart Chaffey, Exhibitions SalesStuart is a key point of contact for all trade fair enquiries. He is available to assist exhibitors and potential exhibitors, with an overview of opportunities at our GHA trade fairs which are held annually in Sydney (February and September) and Melbourne (August). He is also able to assist with general membership information.
Chanel Yan , Corporate Services - AccountsChanel is GHA’s Accounts Clerk and she assists members with their account enquiries and also supports the Finance Manager in collating financial reports for the CEO and the Board. She manages the payment of accounts and all accounts receivable tasks Qualifications: Master of Professional Accounting
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Kartya Comis, Exhibitions AssistantKartya assists with the allocation of exhibition stands and coordination of our trade fair services. She also provides assistance across all trade fair activities and is a key point for our exhibitors who have trade fair enquiries. Qualifications: Diploma of Event Mangement
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Alex Faron, Member Solutions OfficerAlex Faron is a member of the Member Solutions team. His main duties involve liaising with GHA’s Business Partners and addressing member needs in relation to the member benefits program. He is responsible for the processing of all needs and enquiries. His role includes monitoring service levels, resolving customer problems, contract revisions, marketing the deals and continuing to foster and develop strong relationships with GHA’s Business Partners.
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Brooke Styman, Member Solutions OfficerBrooke is our newest member solutions officer. She comes from an Administration background, having worked as Receptionist/PA in a small accountancy firm for 4 Years. Brooke is the first point of contact within the Association and assists with enquires and general administration
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Melissa Garcia, Exhibitions AssistantMelissa is jointly responsible for the allocation of exhibition stands and coordination of our trade fair services. She assists the Exhibitions Manager in all aspects of the organisation of GHA trade fairs. Qualifications:
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Hayley Smith, Member Solutions OfficerHayley is part of the Member Solutions team at GHA, having previously worked within the car hire industry. Hayley’s duties as a Member Solutions Officer include processing of both Full and Associate memberships, answering general membership enquiries that may arise and attending GHA Trade Fairs to provide support and service to our Exhibitions team as well as all attendees.
George Lancaster, Major Accounts ManagerGeorge, in his capacity as the Major Accounts Manager, is responsible for developing and sustaining business opportunities with major customers, including large retailers, specialty retail chains, buying groups and associations. George recently relocated from the US, where, over a 20-year span, he was responsible for all business development for AmericasMart, located in Atlanta, Georgia, which is the largest gift and homewares trade show company in the USA. George was also responsible for initiating and managing all international business relationships, travelling extensively to Asia, Europe and Latin America in that capacity. Thus he brings a wealth of experience in the global gift and homewares trade show industry to GHA.
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Renee Phillips, Corporate Services - AccountsRenee is GHA’s Accounts Clerk and she assists members with their account enquiries and also supports the Finance Manager in collating financial reports for the CEO and the Board. She manages the payment of accounts and all accounts receivable tasks. Qualifications: Cert III in Financial Services
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Tatiana Urrutia, Member Solutions OfficerTatiana is part of the Members Solutions Team of GHA. Tatiana comes from an extensive admin/finance support background in variety of industries. Her role involves the day to day assistance to members with their enquiries, processing of Full and Associate Memberships, and supporting GHA Trade Shows with educating the benefits of the association.
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Sue Wiseman, Member Solutions Officer P/TSue has been with GHA for eight years and is an integral part of our Member Solutions team. She handles applications for full membership, which are predominantly from importers, wholesalers, manufacturers and agents for companies in this field. She also facilitates member’s enquiries.
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Natasa Nedic, Receptionist/Office AssistantNatasa is our Receptionist/ Office Assistant. She recently finished year 12 and is looking to study Business Administration at tafe. Natasa is the first point of contact within the association and assists with enquiries and general information.
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Brenton 'Alby' Taylor, Chief Executive
